Voila Mervei comme sa tu me reprend pas sur c sujet ^^
Hi Michael,
Once again thank you for taking the time to speak with me today. As explained the position in beginning on Monday 26th February and the relocation process on the weekend beginning 23rd February. Is there any way you could fly to Dublin for a day to complete the gaming assessment and do an interview with my client? I have also attached an application form for you to complete your MMORPG gaming knowledge on. Also if you know any French, English or German gamers that would be interested they are more than welcome to apply for the position.
Millennium People Recruitment,
9 Prospect Road,
Hart's Corner,
Dublin 9.
If you take the 19 / 19A bus from O'connell street, ask the driver to let you off at Hart's Corner, you will see a bridal shop and florist, we are located next to the florist.
Please see details below:
I am currently recruiting for MMORPG Game Master's for BLIZZARD to work in Dublin, Ireland supplying support to online gamers. I have attached a spec below for you to have a look at.
Summary of Primary Job Responsibilities:
To provide high quality web chat support for a leading MMORPG, taking care not to leave your support group undermanned at any time.
Answer incidents via in-game tools
Follow official and non-official websites and forums to stay informed about the gaming community
Escalating product related issues to your team leader or product specialist.
Work as part of your team to consistently achieve service levels.
Respond to customer requests in a timely manner.
To be courteous at all times to customers, be they internal or external.
Ensure that you are aware of any common faults or support scenarios.
Be aware of any changes in service in your particular field.
Report any issues concerning your equipment to your Team Leader.
Compliance:
Understand and comply with all company and client security requirements
To ensure compliance with all relevant areas of the security audit and ensure appropriate actions are instigated to rectify any shortfall.
Perform any other reasonable duties that may be requested
Personal Requirements:
Passion for playing MMORPGs
Professional and competent in dealing with customers
A strong motivation & high level of commitment
Excellent literacy skills
Ability to work as part of team.
Ability to take both positive and negative feedback on board and work towards making improvements based on this feedback
Punctuality and reliability are vital.
Ability to remain professional, confident and patient at all times
Willing to relocate
Salary: €20,000 - €25,000, shift allowance, benefits
Relocation: one way flight, 2 weeks accommodation, 2 weeks subsidised money
---------------------------------------------------------------
Gamers application:
Date:……………………………………………….. Candidate #:…………………………………………………………
MILLENNIUM PEOPLE RECRUITMENT, 9 PROSPECT ROAD, HART’S CORNER, DUBLIN 9
NAME:
ADDRESS
CONTACT PHONE NO:
EMAIL:
LANGUAGES – please list and rate languages i.e. native, fluent, intermediate, basic.
OUR CLIENT IS CURRENTLY RECRUITING FOR GAMING SPECIALISTS TO WORK OFFERING CUSTOMER SERVICE / TECH SUPPORT TO THEIR CUSTOMERS. YOUR ANSWERS TO THE FOLLOWING QUESTIONS ARE DESIGNED TO HELP US TO ASSESS YOUR SUITABILITY FOR THE POSITION.
Do you have any personal or working experience with MMORPG’s? If yes please name:
If you answered yes to the above question, what level have you achieved in them and how many playing hours did it take?
If possible please supply user names for the above games (this information will be held in the strictest of confidence and will only be divulged to our client)
How would you rate yourself as a gamer? Passionate, Very Good, Average, No real interest.
Why do you feel you would be suitable for this position…
Any additional information:
Signed_____________________________________________
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